The communication needs of public sector organisations are highly diverse. Voices & Media Solutions provides voice solutions for different channels and applications, from citizen services and telephone systems to the production of institutional, educational and digital content.
We can support projects involving:
Each project is developed according to the target audience, communication channels and specific requirements of the organisation.
A professional first impression
Telephone services remain one of the main channels of contact between citizens and public sector organisations.
We produce telephone customer service messages, IVR menus, hold messages, institutional information and service messages, using professional voices suited to each organisation's profile.
We can produce different versions for:
Production can be carried out in European Portuguese or in different languages whenever information needs to be provided to international audiences.
Making heritage more accessible
Municipalities, museums, monuments, cultural centres and other public spaces use audio solutions to provide more complete, inclusive and accessible visitor experiences.
We produce professional audio guides, from voice recording and content production to editing and preparation of the final files.
Solutions can include:
We can also support the implementation of complete audio guide solutions, including content, audio production and equipment.
Information accessible to everyone
Public communication should reach as many citizens as possible.
Voice plays an important role in creating more accessible content, particularly for people with reading difficulties or visual impairments.
We produce content for:
Our team can adapt production to the specific requirements of each project.
A professional voice for communicating public information
Institutional videos, awareness campaigns, educational content, presentations and public communication materials benefit from a clear, credible voice suited to the target audience.
We provide professional voice talents in European Portuguese and other languages, allowing content to be produced for different audiences and contexts.
Our voice network allows us to select professionals according to:
Voice content for public sector digital channels
Public sector communication is increasingly present on websites, mobile applications, digital platforms and learning environments.
We produce professional voice-over for websites, applications, digital platforms and e-learning content, adapted to the objectives and target audience of each project.
We can work with:
When required, we can also adapt content for different languages, including translation, script adaptation, voice-over and audio post-production.
Communicating with different communities and audiences
Portugal welcomes citizens, visitors and residents from many different nationalities every day.
For public sector organisations that need to provide information in different languages, we produce multilingual content while maintaining consistency in both the message and communication.
We can work with:
Production can include content adaptation, translation, script adaptation, voice-over and audio post-production, according to the requirements of each project.
Technology for next-generation content and digital services
AI Voice can be an interesting solution for certain public sector applications, particularly when there is a large volume of content, a need for frequent updates or the development of new digital services.
It can be used, for example, for:
Voices & Media Solutions can help assess when AI Voice is appropriate and when professional human voice can deliver better results.
For certain projects, both technologies can be used together.
Professional voice experience
More than two decades of experience in professional voice and audio production.
European Portuguese expertise
Experience producing content for Portuguese audiences.
Complete solutions
From voice selection to recording, editing, post-production and delivery of the final files.
Multilingual
An international network of native professional voice talents and translators for projects in different languages.
Professional studio
Production in a professional recording environment with technical and quality control.
Human Voice + AI Voice
Access to professional human voice solutions and AI Voice technologies.
Customised projects
Each project is adapted to the organisation's needs, target audience and communication channels.
If your public sector organisation needs to produce telephone messages, institutional content, professional voice-over, multilingual content or AI Voice solutions, we can help.
Talk to us about your project and find the most suitable voice solution.
Frequently Asked Questions
Yes. We develop voice solutions adapted to the needs of municipalities, museums, cultural organisations and other public sector entities.
Yes. We produce telephone customer service messages, IVR menus, hold messages and other content for telephone systems.
Yes. We provide professional voice-over for institutional videos, websites, mobile applications, digital platforms and other communication channels.
Yes. We produce voice-over for e-learning courses, tutorials, training platforms and educational content.
Yes. We can support audio guide projects from content production and voice recording through to editing, preparation of the final files and equipment supply, depending on the project.
Yes. Through our international network, we can coordinate multilingual projects in dozens of languages, including content adaptation, translation, voice-over and post-production.
Yes. We produce different types of audio content designed to improve information accessibility, including audio description and content for museums, cultural spaces, websites and applications.
Yes. Depending on the application, AI Voice can be used in virtual assistants, chatbots, conversational agents, intelligent customer service systems, digital platforms, dynamic content, multilingual information and other services based on Artificial Intelligence.
Yes. Depending on the project, professional human voice and AI Voice can be used together, allowing the most appropriate technology to be selected for each type of content or application.
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