Voice Solutions
Voice and audio solutions for companies across different industries and business needs
Voices & Media Solutions develops voice and audio solutions for companies of different sizes, industries and markets.
From professional human voices to Voice AI, from audio production to multilingual localisation and AI Speech Data, we combine experience, technology and specialist expertise to meet the specific requirements of each project.
We work with organisations looking to improve the customer experience, strengthen brand identity, automate processes, create multilingual content or develop new solutions based on Artificial Intelligence.
Voice Solutions Tailored to Your Business
Every industry has its own challenges. A financial institution has different communication needs from a hotel chain; a Contact Center has different requirements from a pharmaceutical company or a museum.
That is why we develop solutions tailored to the context, audience, channel and objectives of each project.
Our experience allows us to work on one-off projects as well as ongoing, large-scale operations in Portugal and international markets.
What we can do for you
- Professional human voices for different applications and channels.
- Voice AI and Text-to-Speech for dynamic content and Artificial Intelligence applications.
- Voice solutions for Contact Centers, including IVR, Voice Bots and virtual assistants.
- Multilingual localisation and production in more than 70 languages.
- AI Speech Data for the development and training of voice and AI technologies.
- Professional audio production and post-production.
- Dubbing and audiovisual localisation for different markets.
- Telephone customer service messages and IVR systems.
- Audio guides and audio solutions for museums, tourism and heritage.
Solutions by Industry and Business Need
Find the right solution for your project
Explore our voice solutions for different industries and business needs.
Voice Solutions for Contact Centers
Voice solutions for customer service, IVR, Voice AI, Voice Bots, virtual assistants and Contact Center automation.
Communication & Media
Voices and audio production for advertising agencies, production companies, television, radio, digital platforms and corporate communications.
Retail & Mass Distribution
Voice solutions for campaigns, customer service, in-store communication, digital content and brand experiences.
Healthcare & Wellbeing
Professional voiceover, customer service messages, informational content, e-learning and voice solutions for healthcare organisations.
Pharmaceuticals & Life Sciences
Voice and localisation solutions for pharmaceutical communications, medical content, training, scientific information and international projects.
Banking & Insurance
Professional voices, IVR, telephone customer service, Voice AI and multilingual communication for financial institutions and insurance companies.
Tourism & Hospitality
Voices and audio solutions for hotels, tour operators, museums, attractions, airports and tourism experiences.
Education & Training
Voiceover for e-learning, corporate training, online courses, educational platforms and learning content.
Technology & Software
Voice solutions for software, applications, digital platforms, technology products, games and interactive experiences.
Automotive
Voiceover and voice solutions for automotive brands, dealerships, campaigns, digital content and customer communications.
Telecommunications
Voice solutions for customer service, IVR, campaigns, corporate communications, Voice AI and high-volume operations.
Culture & Heritage
Audio guides, voiceover, localisation and audio solutions for museums, galleries, monuments, foundations and cultural institutions.
Government & Institutions
Voice solutions for public administration, local authorities, institutions, customer service lines, citizen communications and informational content.
Voice as a Cross-Industry Solution
One Voice Platform for Different Business Needs
Regardless of the industry, voice is present at different stages of the relationship between an organisation and its audience.
It may be the voice of a campaign, an IVR message, the AI voice of a virtual assistant, the narrator of a video, the audio guide in a museum or the data used to train an Artificial Intelligence system.
At Voices & Media Solutions, we bring these different capabilities together within a single platform.
Human Voice
Professional voice talent, specialist voices and studio production.
Voice AI
Text-to-Speech, AI Voice Catalogue, voice cloning and customised solutions.
AI Speech Data
Voice data collection, recording and preparation for Artificial Intelligence.
Production & Localisation
Audio production, post-production, localisation and multilingual projects.
A Consistent Voice Experience Across Every Market
When a company communicates across different channels or countries, voice consistency becomes even more important.
We coordinate national and international projects, from voice selection and production to localisation and final delivery.
We work with European Portuguese, Brazilian Portuguese, Angolan Portuguese, Mozambican Portuguese, Cape Verdean Portuguese and more than 70 languages, enabling companies to manage their voice projects through a single partner.
Why Choose Voices & Media Solutions?
Experience
More than 20 years of experience in professional voice, audio production and localisation.
Expertise
Knowledge of the specific requirements of different industries and applications.
Technology
Integration of human voice, Voice AI and AI Speech Data within a single offering.
Scale
The ability to manage everything from small projects to large-scale multilingual operations.
Quality
Professional studio, quality control processes and ISO 9001 certification.
One Partner
One team to coordinate voices, production, localisation and Artificial Intelligence solutions.
Can't Find the Solution You're Looking For?
We work with companies across different industries and of different sizes.
If your requirements are not represented on this page, send us your brief. Our team will assess your project and recommend the most suitable voice solution for your needs.
Get in Touch
Request a Custom Proposal
Frequently Asked Questions
Do you work with companies of all sizes?
Yes. We work with companies of all sizes, from start-ups and SMEs to large corporations and public organisations.
Can you manage projects in multiple languages?
Yes. We coordinate multilingual projects in more than 70 languages, with a single point of contact.
Can I combine human voice and Voice AI in the same project?
Yes. Our approach allows professional human voices and Voice AI to be combined according to the specific requirements of each application.
Do you work with regulated industries?
Yes. We have experience in industries such as pharmaceuticals, healthcare, banking, insurance and public administration, where quality, confidentiality and consistency are particularly important.
Do you also develop customised voice solutions?
Yes. We assess each project individually and can combine different services and technologies to create a solution tailored to the client's needs.
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