Discover AI voice solutions or professional voices for Hospitality and Catering
Quote RequestBefore they reach the front desk, many guests call to book, confirm or ask for information. Voices & Media Solutions creates the phone messages that greet, route and accompany those calls, with professional voices or high-quality AI voices, in each guest’s language.
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For hotels and restaurants, we start with the essentials:
For reservations, events, groups and sales teams, we record the full call journey:
We deliver the files in the format required by the hotel’s phone system or telecom provider.
Refresh your messages for the seasons that matter most and show that your hotel keeps up with the calendar:
Professional voice-overs: recorded in our own studio or in a remote session, with voice actors chosen to match the image of your hotel or restaurant.
High-quality cloned AI voices: created from real voice actors, with their consent and paid fairly. They let you update messages within hours and keep the same voice across every language and season.
European and Brazilian Portuguese, English, Spanish, French, German, Italian and other languages, with native voice actors or AI voices. Guests hear your hotel in their own language from the very first call.
Frequently asked questions
At a minimum, a welcome message and an on-hold message. An out-of-hours message is only needed if the front desk closes or if the line is connected to the reservations centre and the sales department. Hotels with sales teams can benefit from a routing menu for reservations, events and the restaurant, with on-hold and out-of-hours messages.
Restaurants need welcome and on-hold messages during opening hours, and an out-of-hours message stating the days and times they are open.
Mainly to let callers know whether they are open or closed and whether they can book a table. Restaurants are often unable to answer the phone, and a caller who gets no answer may think they are closed and go elsewhere.
You never get a second chance to make a first impression”, and the phone is no exception. Answering calls with a friendly voice, useful information and several languages conveys a professional image and shows that you care about every caller.
With AI voices, messages can be ready the same day. With professional voice actors, it usually takes two to three working days, depending on the voices chosen and the number of languages.
Yes. We prepare seasonal versions for Christmas, New Year, Carnival, Easter and the holidays, and updates whenever you have new offers or services.
Yes. We deliver them in the format and quality required by your phone system or telecom provider.
Yes, with native voice actors or high-quality AI voices, including European and Brazilian Portuguese.
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