In this article, we will explore all the aspects of personalized thematic messages for phone service.
What are personalized thematic messages for phone service?
Personalized thematic messages for phone service are recordings that are created with a personalized and seasonal approach, composed by a base text, that is read in an audio studio by a voice over artist, and mixed with the selected thematic song. Normally, personalized thematic messages for phone service are produced to be implemented on the phone service system of the company the moment that the call is on hold, while the call is not answered.
What kinds of personalized thematic messages can be recorded?
- Welcome and happy festivities messages: You can wish happy holidays to your clients and partners on the first instance that they reach out to your company. It can be a simple and warm welcome, wishing happy holidays to clients and partners, or even a quick, but special thank you for all the support throughout the year.
- Promotional messages: You can promote special offers and discounts with personalized thematic messages for phone service, and promote campaigns, for example, Black Friday, the company’s birthday, or discount seasons. With personalized thematic messages these promotions can be communicated directly and efficiently, taking advantage of the time on hold during the call.
- Thematic On Hold Messages: You can take advantage of the time on hold to communicate a Christmas or New Years promotions, regarding the changes on the working schedule during Christmas or eventually the company closing during the holidays. Beyond promoting discounts and products, you can give a special thank you to your clients and partners for their support and care throughout the year, for example, and reinforce the relationship between company and client.
- Information for Events: If your company is organizing an event for New Years Eve or even a Christmas party, personalized telephone messages are an excellent way to make an invitation. The messages can include details regarding the event, such as the date, the place, and the schedule, besides creating an atmosphere of anticipation and enthusiasm.
With the holidays, personalized thematic messages for phone service gain relevance, because they carry a festive and warm atmosphere, reinforcing the holiday spirit and, at the same time, keeping the professionalism and the identity of the brand.
What are the uses of personalized thematic messages for phone service?
Personalized thematic messages for telephone service serve many purposes:
- Strengthening the identity of the brand: By using personalized thematic messages, the company transmits an image of proximity and care. This helps to create a lasting and positive impression on clients and partners.
- Promotions and special offers: Taking advantage of the on-hold time during calls to promote campaigns and special offers elusive to the holidays is an excellent way to inform clients about discounts and special offers in an attractive and captivating way.
- Efficient and enjoyable communication: Substituting automated messages for personalized and thematic messages provides a more enjoyable experience to the client or partner who is calling. Besides informing the client regarding special schedules during the holidays, the messages can include a special thank you note for the trust and care throughout the year.
What does the personalized thematic messages service include?
- Personalized script: Conceptualization of the script according to the company’s communication strategy and identity of the brand.
- Professional voice overs: Choose a voice over artist to give voice to the company’s message and to represent the identity of the brand.
- Voice overs in many languages: The possibility to record the message in many languages, with native voice over artists for each selected language.
- Audio recording studio: The recordings are always recorded in a professional audio studio, ensuring high quality in all productions.
- Audio post-production: Besides the recording session, the voice overs are edited and mastered by our team of experienced sound engineers.
- Background music: Chose a background music to compose the personalized thematic message.
- Live remote recording sessions: With the option of an online studio, you can connect with our studio through a link that our team provides, participate and direct the recording session in real time, wherever you are in the world. In this way, you can check if the recording is perfect from the moment it is recorded.
- Professionalism, speed, and efficiency: We guarantee fast delivery without compromising our high-quality standards.
- Specialized service: You can count on a team of professionals available to help you with the production of personalized thematic messages for phone service, from the conceptualization of the message, selecting the ideal voice, to the best thematic music.
- Quality: We have more than 22 years of experience in the market and ISO 9001 certification.
With the holidays coming up, have you thought about preparing a personalized thematic message for the phone service of your company?
Personalized thematic messages for phone service are a creative and efficient way to create a connection with clients and partners that call your company during the holidays. Besides reinforcing the holiday spirit, these messages create a more human and memorable experience for those who hear them.
At Voices & Media Solutions we offer a complete and personalized service that guarantees that each message reflects exactly what the company wants to transmit. With our help, it is possible to create thematic messages for Christmas and New Year that make a difference and strengthen partnerships.
Contact us and request a free quote.
Know more about the voice over services for personalized phone service Here.
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