Business Voicemail Greeting & Messages on Hold for Companies
Professionalise Your Company’s Phone Experience from the First Second
With over 20 years of experience, Voices & Media Solutions is a pioneer in Portugal and a specialist in the production of customised business voicemail greeting messages and messages on hold for companies across all sectors. We create sound content that transforms your phone system into a welcoming and informative brand experience.
Business Voicemail Greeting
A business voicemail greeting is often the first direct contact a customer or partner has with your company. A well-crafted greeting delivers clarity, professionalism, and a great first impression. Whether it’s for during business hours or out-of-office periods, your voicemail greeting reflects your company’s tone and values.
Why Invest in a Professional Business Voicemail Greeting?
- Communicates credibility and trust
- Reinforces your brand identity
- Keeps customers informed, even when unavailable
- Reduces caller frustration and missed opportunities
- Ensures your company is always represented professionally
Voices & Media Solutions offers personalised voicemail greeting messages, recorded by professional voice talent, and adapted to your sector, target audience and tone of voice.
Messages on Hold
A message on hold is more than background music — it’s an opportunity to communicate. When a client is waiting on the line, every second counts. We help you make the most of that time with messages that inform, promote and create a stronger connection between your brand and your caller.
What Are the Benefits of a Custom Message on Hold?
- Creates a positive first impression
- Reduces perceived waiting time
- Communicates useful information (opening hours, services, campaigns)
- Avoids awkward silence or irrelevant music
- Enhances the customer experience
What We Offer
Our approach is tailored to the unique needs of each company. We provide a full end-to-end service for the production of business voicemail greetings and messages on hold, including:
- Scriptwriting aligned with your brand and objectives
- Voice over by professional voice artists (male or female)
- High-quality studio recording
- Optional background music (licensed and royalty-free)
- Delivery in formats compatible with all phone systems
- Multilingual translations and adaptations
- Voice over in more than 70 languages
- Localisation for different markets and cultures
Types of Professional Phone Greetings Messages
1. Message on Hold
Ideal to fill waiting time with relevant and brand-aligned content. Examples include:
- Service and product information
- Institutional or promotional content
- Estimated waiting time
- Website or contact promotion
Key Benefits:
- Avoids silence or poor-quality music
- Reduces call abandonment
- Builds emotional connection with your caller
Listen to examples of messages on hold here:
Voice Over Services
VoiceOver Voices
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